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Research Details

Growing Managers: Moving from Team Member to Team Leader

Abstract

This case describes a newly promoted middle manager in a global, multi-cultural organization who is challenged by a number of factors in the workplace which are impacting her and her team's ability to perform to the expectations of her regional manager. While it would be easy to blame the new manager, deeper analysis in fact reveals that many forces are at work here in addition to her inexperience including communication of strategy and performance objectives, mismanaged team members, cultural inconsistencies, and a lack of leadership direction and/or skill from the very top to her supervising manager.

Type

Case

Author(s)

Brenda Ellington Booth, Karen Cates

Date Published

06/12/2018

Citations

Booth, Ellington Brenda, and Karen Cates. Growing Managers: Moving from Team Member to Team Leader. Case 5-411-757 (KEL629).

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