• close

Mediation In Action

Mediation in Action: Resolving a Complex Business Dispute

Order Mediation in Action here (PDF 161 KB)

In July 2005, the DRRC began to distribute the CPR International Institute for Conflict Prevention & Resolution's Mediation in Action: Resolving a Complex Business Dispute Video and study guide. This video demonstrates the use of mediation to resolve a contract dispute between two companies. Viewers witness a highly-skilled mediator in action as he draws on a variety of mediation techniques and leads the disputing parties through various stages of the mediation process to successful resolution. It should be of practical use to mediators, trainers and lawyers preparing clients for a mediation.

The video is 35 minutes in length. 

Each download is accompanied by a study guide. Organized in a question-and-answer format, the Study Guide supplements the video by providing counsel with additional insights into mediation preparation, techniques, practice and related issues such as confidentiality and discovery. It also highlights how parties' and a mediator's objectives undergo change in various stages of mediation.

© Dispute Resolution Research Center
Kellogg School of Management, Northwestern University

All Rights Reserved.
Policy Statements | Site Map