Research & Thought Leadership

Innovative Research

Discover new developments in the fields of collaboration, conflict and negotiations

DRRC has compiled research from thought leaders affiliated with DRRC who specialize in collaboration, conflict and negotiations.

The Dispute Resolution Research Center continues to be a global leader in producing innovative research that enhances our theoretical and practical understanding of how to manage conflict, improve collaborations and negotiate effectively.

Cynthia Wang, executive director of DRRC

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Featured Research

Pioneering research from current and past DRRC affiliated faculty and Post-Doctoral Fellows.

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Are You Willing to Stretch the Truth While Negotiating?

It may depend on your gender and whom you are representing.

Which Gold Medalists Do We Tweet About? Liberals and Conservatives Differ.

New research explores how political ideology can affect whose accomplishments we celebrate.

Conspiracy Theories Abound. Here’s How to Curb Their Allure.

A new study shows how feeling more in control can limit conspiratorial thinking.


Which accusations stick?

Jillian Jordan

Nature Human Behaviour

Agreement attraction and impasse aversion: reasons for selecting a poor deal over no deal at all

Robin Pinkley

Psychological Science

Beauty and social capital: Being attractive shapes social networks

Kathleen M. O’Connor

Social Networks

Inside the Mind of the Client: An analysis of Litigants Decision Criteria for Choosing Procedures

Donna Shestowsky

Conflict Resolution Quarterly

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    From Kellogg Insight

    The Psychology Behind Conflict—and When It Can Be Harnessed for Good

    Most of us prefer to get through our days without ending up in an argument. We shoot for harmony, understanding, and constructive interactions with our family, our colleagues, even those people with whom we disagree about everything from politics to sports.

    Most Employees Retaliate If They're Slighted at Work

    Workplace conflict can wreak havoc on office culture—from gossip that breeds more gossip, to the double-crossing colleagues who find themselves in vicious, never-ending feuds.

    Podcast: Revenge of the Customer Service Rep

    Employees in all kinds of industries have to deal with unpleasant customers.

    Customers Can Be Jerks. Here’s Why Some Employees Retaliate.

    Picture an employee at a print shop: After a rude comment from a customer, he may plot his revenge. Perhaps he deliberately delays the project by working slowly or “ignores” that embarrassing typo in their materials.

    Dispute Resolution Research Center

    Learn more about collaboration, conflict and negotiation at Kellogg

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    DRRC can be reached by email , by phone at 847.491.8068, or via fax 847.467.5700

    Faculty, Staff & Postdoctoral Fellows

    Discover the people behind the Dispute Resolution Research Center