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Research Details
Why sabotage customers who mistreat you? Activated hostility and subsequent devaluation of targets as a moral disengagement mechanism, Journal of Applied Psychology
Type
Article
Author(s)
Y. Huang, R. Greenbaum, Julena M. Bonner, Cynthia Wang
Date Published
2018
Citations
Huang, Y., R. Greenbaum, Julena M. Bonner, and Cynthia Wang. 2018. Why sabotage customers who mistreat you? Activated hostility and subsequent devaluation of targets as a moral disengagement mechanism. Journal of Applied Psychology. 104(4): 495–510.
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