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Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform
Ekaterina Astashkina, Ruslan Momot, Marat Salikhov
Astashkina, Ekaterina, Ruslan Momot, and Marat Salikhov. 2020. Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform.LINK
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