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Research Details
Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform
Type
Working Paper
Author(s)
Ekaterina Astashkina, Ruslan Momot, Marat Salikhov
Date Published
2020
Citations
Astashkina, Ekaterina, Ruslan Momot, and Marat Salikhov. 2020. Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform.
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