Start of Main Content
Journal Article
"Process variation as a determinant of bank performance: Evidence from the retail banking industry"
Management Science
Author(s)
Date Published:
1999
Citations:
Leone, Andrew J., Frances Frei, Ravi Kalakota, L. Marx. 1999. "Process variation as a determinant of bank performance: Evidence from the retail banking industry". Management Science. (9)1210-1220.