Sunil Chopra is the IBM Distinguished Professor of Operations Management. He was also Interim Dean of the Kellogg School of Management at Northwestern University from 2009-2010. From 2006 – 2009, he served as Senior Associate Dean: Curriculum and Teaching. He became a faculty member of the school in 1989. Previously he was an Assistant Professor at the Stern School of Business Administration at New York University. He has a PhD in Operations Research from SUNY Stony Brook.
Professor Chopra’s research and teaching interests are in Operations Management, Logistics and Distribution Management, design of communication networks and design of distribution networks. He has co-authored the books Managing Business Process Flows and Supply Chain Management: Strategy, Planning, and Operation. Both books are published by Prentice Hall and are used at several of the top business schools to teach Operations Management and Supply Chain Management respectively. The Supply Chain Management book was awarded the best book of the year for 2002 by the Institute of Industrial Engineers (IIE). Professor Chopra has won several teaching awards at Kellogg.
He has been Departmental Editor for the journals Management Science and an Associate Editor for the Decision Sciences Journal, Manufacturing & Service Operations Management and Operations Research. His recent research has focused on risk management in supply chains. He has also studied distribution systems in a variety of companies trying to identify market, manufacturing, and product characteristics that drive the structure of a supply chain.
He has consulted for a variety of firms.
For senior leaders who have responsibility for distribution strategy and channel management in virtually any business model, this rigorous, one-of-a-kind learning experience delivers a practical approach to the challenges of creating highly effective go-to-market growth strategies.
This sequential combination of two programs — Lean Operations and Supply Chain Management — provides an executive-level learning experience focused on the same innovative operations management approach taught in Kellogg’s world-class MBA programs. When taken together, these programs are offered at a discounted fee.
Revolutionize your operations with the latest tools, techniques and models for efficient — and effective — supply chain management. The experts will show you how to meet the complex challenges of managing facilities, inventories, transportation, information, outsourcing, strategic partnering and more.
The course focuses on designing and managing business processes to best support the strategic objectives of the organization and the needs of the market segments being served. We will first develop a strategic framework that allows a process designer to understand what the process needs to do particularly well (process competence) based on the needs of the customer being served. We then define key operational metrics - flow time, throughput, inventory, cost and quality - and link them to financial measures of performance. Such a linkage allows a manager to identify operational metrics along which a process needs to excel or improve. We then discuss how various operational metrics can be tracked and measured. The rest of the course then focuses on identifying design and management levers that allow a manager to improve process performance along each of the key operational metrics.
Prerequisites: Student must be part of the MMM Program and have a background in basic probability and statistics.