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Kellogg Operations Department

Faculty in the Operations Department examine how firms design and manage their activities and resources to achieve their strategic goals.

Through both theoretical and empirical research, the faculty study a wide range of industries including retail, transportation, and healthcare. In both research and teaching, faculty consider not just traditional manufacturing topics but also supply chains and services.

Operations faculty include a number of noted, award-winning scholars who have published both scholarly articles and textbooks.

Department faculty publish in academic journals as well as produce managerial-oriented articles and textbooks. Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations Management Society.

Operations faculty members have held numerous editorial positions at top publications, such as Operations Research, Management Science, and Manufacturing & Service Operations Management. Individual faculty have also taken on leadership roles in professional organizations, such as Manufacturing and Service Operations Management Society and the Applied Probability Society.


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Featured Faculty Members

Tarek Abdallah

Professor Abdallah's "On the Benefit (Or Cost) of Large‐Scale Bundling" was published in Production and Operations Management.

Robert Bray

Professor Bray studies supply chains; his recent research estimates the effect of supply chain proximity on product quality.

Maria Rosario Ibanez

Professor Ibanez' research explores how data-driven systems can lead individuals to make better decisions.

Recent Operations Research

Empty-car routing in ridesharing systems
Anton Braverman, Jim Dai, Xin Liu, Ying Lei, Operations Research, 2019
Resident Supervision and Patient Care: A Comparative Time Study in a Community-Academic versus a Community Emergency Department.
Itai Gurvich, Ernest E Wang, Jan A. Van Mieghem, Yue Yin, Academic Emergency Medicine Education and Training, 2019
On the Benefit (Or Cost) of Large?Scale Bundling
Tarek Abdallah, Production and Operations Management, 2019
Welfare Implications of Inventory-driven Dynamic Pricing,
Ioannis Stamatopoulos, N. Chehrazi, Achal Bassamboo, Management Science, 2019

Operations News

Growth-Related Margin Compression Concerns Keeping Amazon Stock Sideways
Tarek Abdallah, Markets Insider, November 13, 2019
You’re Right. You’re Spending More Time Sitting on That Plane.
Jan A. Van Mieghem, Yuval Salant, The New York Times , September 16, 2019
Take 5: How to Increase Your Office’s Productivity
Robert Bray, Chaithanya Bandi, George Georgiadis, Michael Powell, Nicola Persico, Jan A. Van Mieghem, Kellogg Insight, July 05, 2019
Take 5: How to Build a Collaborative Workplace
Benjamin F. Jones, Leigh Thompson, Brian Uzzi, Jan A. Van Mieghem, Dashun Wang, Kellogg Insight, March 13, 2019
Why First Come, First Served Isn’t Always the Best Approach to Customer Service
Achal Bassamboo, Kellogg Insight, March 04, 2019

Find Your Fit

Our innovative portfolio of MBA programs helps our students find the ideal balance among professional, educational and personal goals. Wherever you are in your career – and your life – there’s a Kellogg MBA program that will help you grow professionally and personally.

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Evening & Weekend MBA Program

Executive MBA Program

Executive Education

MS in Management Studies

Doctoral Program

Certificate Program for Undergraduates


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