Case Detail

Case Summary

Technical Note: Third-Party Logistics: Current Issues and World Wide Web Resources

Case Number: 7-204-251, Year Published: 1996

HBS Number: KEL281

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Authors: Sunil Chopra; Adrian Alonso; Lance Donenberg; Daniel Gamba; David Vely

Key Concepts

Logistics, Warehouse Management, Shipment Consolidation, Fleet Management, Order Fulfillment, Order Processing, Returns, Inventory Replenishment, Outsourcing


The purpose of this note is to update a person already familiar with third-party logistics companies (3PLs) on issues facing the industry, and also to provide a listing of available resources on the World Wide Web related to 3PLs. We first cover basic concepts about 3PLs, and the benefits and risks of outsourcing logistics functions to these companies. Then we discuss current issues facing 3PLs. Finally, we present a summary of some of the most important 3PL-related sites organized by content.

Number of Pages: 13

Extended Case Information

Teaching Areas: Operations

Geographic: Global

Industry: Logistics

Year of Case: 1996