Case Number: 5-403-757, Year Published: 2003
HBS Number: KEL026
Supply Chain Management, Operations Management
The case discusses the structure of the Seven Eleven Japan supply chain in terms of its facilities network, inventory management, distribution, and information. The case can be used to discuss how Seven Eleven has made consistent supply chain choices to support its business strategy of providing convenience to customers. In particular, the case points to how Seven Eleven has used information and aggregation in transportation to improve supply chain responsiveness at relatively low cost.Chinese translation available.
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