Case Detail

Case Summary

Career Transfer and Development at UPS

Case Number: 5-105-004, Year Published: 2006

HBS Number: KEL176

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Authors: Robert Dewar; Jeff Schumacher; Hayagreeva Rao

Key Concepts

Human Resources Management, Human Resources Policy and Planning, Career Transfer, Career Planning, Human Resources


The case describes the career transfer and development system at UPS, showing incentives and policies that move managers across countries and functions and how this movement develops high quality general managers.

Number of Pages: 2

Extended Case Information

Teaching Areas: Organizational Behavior

Geographic: Global

Industry: Package Delivery

Organization Name: UPS

Organization Department: Human Resources

Organization Size: Large

Year of Case: 2005