Case Detail

Case Summary

The Case of the Missing Time

Case Number: 5-204-264, Year Published: 2004

HBS Number: KEL071

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Authors: T J McNichols

Key Concepts

Organizational Effectiveness, Management Development, Productivity, Decision-making Strategies, General Management, Time Management


This case illustrates the challenges most managers face in prioritizing their time in the workplace environment. Taking "a day in the life" of a printing plant manager, with well-intentioned goals for the day, he is frustrated by numerous interruptions. The case serves as a starting point for class discussion on how to manage ones' time, responsibilities, and employees to greatest effect.

Number of Pages: 5

Extended Case Information

Teaching Areas: Management, Organizational Behavior

Geographic: US

Industry: Printing

Organization Name: Norris Company

Organization Department: Plant

Organization Size: Medium

Decision Maker Position: Plant Manager

Decision Maker Gender: Male

Year of Case: 1959