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Discretionary Task Completion: A Key Difference between White-Collar and Blue-Collar Work Systems, Management Science
Wallace J. Hopp, Seyed Iravani, G. Yuen
Hopp, Wallace J., Seyed Iravani, and G. Yuen. 2007. Discretionary Task Completion: A Key Difference between White-Collar and Blue-Collar Work Systems. Management Science. 53: 61-77.
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