Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform
Author(s)
Ekaterina Astashkina
Ruslan Momot
Marat Salikhov
Date Published:2020
Citations:Astashkina, Ekaterina, Ruslan Momot, Marat Salikhov. 2020. Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform.
