A Board's Eye View of Reputation Management

This article was distributed to the Ford Network and KALE communities and through Executive Education to encourage participation in open enrollment program. Was part of an experiment called "Expertise@Work" that Alison Niederkorn and I launched to build a lab and process with researchers and practitioners to translate research to practice and distribute. Also was a way to engage talented executives in the work of Kellogg beyond guest teaching. Experiment confirmed by Tom Hubbard.