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Case
Body Scans and Bottlenecks: Optimizing Hospital CT Process Flows
Author(s)
A midwest hospital purchases new CT Scanners which are much faster than the existing technology. Processes in the radiology department are optimized to the older, existing scanners and technicians are unable to take full advantage of the new scanner speed. The hospital finds itself working to change the processes to suit the new scanners capabilities and take full advantage of their speed.
Date Published:
11/01/2011
Discipline:
Organizational Behavior
Key Concepts:
Organizational Behavior, Process Capacity, Bottlenecks, Process Flows, Process Optimization, Flow Time, Cycle Time
Citations:
Chopra, Sunil, Scott Flamm, Sachin Waikar. Body Scans and Bottlenecks: Optimizing Hospital CT Process Flows. 5-211-256 (KEL592).
