The Sounds of Silence: Corporate Crisis Communication and Its Effects on Consumer Attitudes and Behavior
Author(s)
Eric Uhlmann
George Newman
Victoria Brescoll
Adam Galinsky
Daniel Diermeier
Date Published:2009
Citations:Uhlmann, Eric, George Newman, Victoria Brescoll, Adam Galinsky, Daniel Diermeier. 2009. The Sounds of Silence: Corporate Crisis Communication and Its Effects on Consumer Attitudes and Behavior.
