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Case
Focus on Diamond Retailing: Blue Nile, Zales, and Tiffany
Author(s)
The case focuses on the diamond retailing industry toward the end of 2008, with the United States in an economic downturn. All diamond retailers are hit by the downturn and are facing a critical look at their strategies. Given the basic performance information on Blue Nile, Zales, and Tiffany, students are asked to consider the strengths and weaknesses of each business model with the goal of understanding business models that are better suited to handling a downturn.
Date Published:
12/31/2008
Discipline:
Operations
Key Concepts:
Supply Chain Management, Retailing, Analyzing Business Models, Economic Crisis
Citations:
Chopra, Sunil, Roby Thomas. Focus on Diamond Retailing: Blue Nile, Zales, and Tiffany. 5-408-754 (KEL394).