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Author(s)

Nidhi Agrawal

Geeta Menon

Jennifer Aaker

The consequences of illness have two crucial types of stakes: for the self and for the family. Therefore, this research examines the effectiveness of health messages that present consequences for the self or for the family, focusing specifically on the dual role of emotions in serving these stakes as a provider of resources and information. The authors theorize that (1) the valence dimension of discrete emotions influences resources, thus fostering or hindering the processing of aversive health information, whereas (2) the self-/other-relatedness dimension of discrete emotions provides information that interacts with the focal referent in the message (self or family) to determine compatibility. In Experiments 1
Date Published: 2007
Citations: Agrawal, Nidhi, Geeta Menon, Jennifer Aaker. 2007. Getting Emotional About Health. Journal of Marketing Research. (1)100-113.