Tenure Dependence in Consumer-Firm Relationships: An Empirical Analysis of Consumer Departures from Automobile Insurance Firms
RAND Journal of Economics
Author(s)
Mark Israel
Date Published:2005
Citations:Israel, Mark. 2005. Tenure Dependence in Consumer-Firm Relationships: An Empirical Analysis of Consumer Departures from Automobile Insurance Firms. RAND Journal of Economics. (1)165-192.