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Author(s)

Alexander Chernev

Christina Brown

Presents information on a sessions which addressed the biasing effects of consumers' need for consistency on interpreting ambiguous product information. What motivates consumers to hold consistent preferences; Existence of predecisional distortion in preferences.
Date Published: 1997
Citations: Chernev, Alexander, Christina Brown. 1997. Decision Biases in Evaluating Ambiguous Information. Advances in Consumer Research. (1)173-174.