Take Action
Home | Faculty & Research Overview |
Faculty Directory
Maria Ibanez
Operations
Associate Professor of Operations
CONTACT INFO
Maria Ibanez is an Associate Professor of Operations Management at the Kellogg School of Management at Northwestern University. She received her doctorate in Technology and Operations Management from Harvard Business School.
She specializes in worker discretion—freedom to decide which tasks to work on, when, and how. Her research investigates how to create the conditions that promote desirable exercise of discretion. From a practical perspective, her research focuses on improving performance by designing data-driven systems that lead individuals to exercise discretion in ways that increase their productivity and work quality. Her work spans archival big data and field experiments in contexts ranging from radiology to restaurant inspections and emergency departments. With a primary focus on healthcare, she collaborates with organizations to understand their work and develop implementable solutions for relevant challenges. Combining operations management with economic theory and the psychology of decision-making, she analyzes large-scale field data to identify causal relationships that generate new insights regarding the connections between operational factors, decision-making, and performance.
Professor Ibanez's research has been published in leading journals such as Management Science and has also been featured in popular press outlets, including The Economist, Forbes, and the Harvard Business Review.
All FT GIM classes will hold a final, mandatory class session. Please refer to each class's syllabi for the date and time.
Global Initiatives in Management (GIM) is an international experiential learning course designed to provide students with an introduction to the unique business opportunities, management practices and market dynamics of a specific region or global industry. The course combines in-class lectures, reading discussions and case studies during the winter quarter with ten days of international field research over spring break. Immersed in the culture and language of their host countries, students will have the opportunity to meet with local business and government leaders, conduct interviews and collect data for their group research projects, and experience some of the unique social and cultural facets of the region. Final presentations and written research reports are due in spring quarter after completion of the overseas portion of the class. Each class section is taught by a faculty member with deep knowledge of the region or industry and supported by an advisor from the Kellogg staff who assists students in planning the field experience. Students are financially responsible for their travel costs, and financial aid is available to those who qualify.