Professor Carroll is a Clinical Associate Professor, Director of the Program in Communicating for Impact and Academic Director of the Russell Fellows Program at the Kellogg School of Management at Northwestern University. She designs curriculum and teaches in the areas of leadership, change management and communication in the school's MBA, MSMS and executive education programs.
Professor Carroll joined Kellogg in 2010 as Chief of Staff, a role she held for three years. As Chief of Staff, she was a key member of the school's leadership team and served as the right hand to Dean Sally Blount as she undertook comprehensive organizational change and the introduction of a new strategic plan. Professor Carroll was instrumental in the school's administrative restructuring including the hiring of more than a dozen senior leaders. Additionally, she spearheaded the external launch of the school's strategic plan and led the reinvigoration and alignment of the school's domestic and global alumni councils.
Prior to joining Kellogg, Professor Carroll spent nearly a decade at New York University's Stern School of Business where she served on the school's senior staff as Director of Communications at the Undergraduate College and an Adjunct Professor of Management Communication. Earlier in her career, she was a Product Manager for PR Newswire Association, Inc. where she specialized in developing and marketing products to investor relations professionals.
She is the recipient of a Faculty Impact Award for her teaching at Kellogg and was named Administrator of the Year at NYU Stern in 2010.
Professor Carroll is on the Board of Directors for The Academy at Saint Joan of Arc in Evanston, Illinois. At Kellogg, she is the executive sponsor of KBAN (the Kellogg Black and African American Network) and is on the Board of Advisors for the MBA student organization, Pride at Kellogg. She is a member of the Management Communication Association and Association for Business Communication.
Professor Carroll holds a B.A. in political science from Boston College and a M.B.A. in management and marketing from New York University. Additionally, she has a certificate in executive coaching.
Professor Carroll enjoys cooking, traveling, reading and cycling. Above all, she loves spending time roaming around Chicago (and going somewhere warm in the winter) with her husband and two kids.
Use your own real-life challenges as a platform for putting the latest theories and tools for organizational change management into practice. Learn how to build business agility and organizational resilience — the cornerstones of driving ongoing change.
Participants in this highly interactive program, master the processes and tools required to unleash the potential in individuals, energize their teams, and empower people to achieve consistently higher levels of performance and deliver better bottom-line results.
Because the course focuses on self-awareness and relationships with others, students rely on interactions with each other to experience vulnerability and growth within an environment of safety and trust. Therefore, students will not receive a letter grade, but rather a "Pass" with 0.5 credits or a "No-Credit" on their transcript. The "Pass" designation will be given if the following requirements are met: 100% attendance (non-negotiable), completion of all assignments, honoring confidentiality, and active participation in class activities and discussions.
Please note that the 100% attendance policy is non-negotiable across all sections and instructors. Only bid on a section for which you are sure you can attend every class session. Review the abbreviated syllabus for that section to confirm the precise meeting dates.