Papers (Appeared/Submitted)

  1. BulletA. Bassamboo and R. S. Randhawa. Using Estimated patience Levels to Optimally Schedule Customers. [ssrn]

  2. BulletG. Allon, A. Bassamboo, R. Cui and J. A. Van Mieghem, Information Sharing in Supply Chains: An Empirical and Theoretical Valuation. [pdf]

  3. BulletG. Allon, A. Bassamboo and Q. Yu, The Impact of Delay Announcements on Consumers: An Empirical Study.

  4. BulletG. Allon, A. Bassamboo and E. Cil, A Service Marketplace with Multiple Classes and Multiple Skilled Agents. [pdf]

  5. BulletG. Allon, A. Bassamboo and R. S. Randhawa, Price as a Signal of Product Availability: Is it Cheap? [pdf]

  6. BulletG. Allon, A. Bassamboo and M. A. Lariviere. Would The Social Planner Let Bags Fly Free? [pdf]

  7. BulletM. Lim, A. Bassamboo, M. Daskin and S. Chopra, Facility location decisions with random disruptions and imperfect estimation. Manufacturing and Service Operations Management, Forthcoming.

  8. BulletA. Bassamboo, L. Chu and R. S. Randhawa. Designing flexible systems using a new notion of submodularity. Operations Research Letters, Forthcoming. [pdf]

  9. BulletT. Huang, G. Allon and A. Bassamboo. Bounded rationality in service systems. Manufacturing and Service Operations Management, Forthcoming. [pdf]

  10. BulletE. Cil, G. Allon and A. Bassamboo. Large scale service marketplaces: The role of the moderating firm. Management Science, 58: 1854 – 1872, 2012. [pdf]

  11. BulletG. Allon, A. Bassamboo and I. Gurvich. “We will be right with you”: Managing customers with vague promises. Operations Research, 59:1382 – 1394, 2011. [pdf]
    (Second Prize in INFORMS JFIG paper competition 2008.)

  12. BulletG. Allon and A. Bassamboo. The Impact of Delaying the Delay Announcements. Operations Research, 59:1198 – 1210, 2011. [pdf]

  13. BulletG. Allon and A. Bassamboo. Buying from the babbling newsvendor? Availability information  and cheap talk. Management Science, 57, 713 - 726, 2011. [pdf]

  14. BulletA. Bassamboo, R. S. Randhawa and A. Zeevi. Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited. Management Science, 56, 1668 - 1686, 2010. [pdf] 

  15. BulletA. Bassamboo and R. S. Randhawa. On the Accuracy of Fluid Models for Capacity Planning in Queueing Systems with Impatient Customers. Operations Research, 58, 1398 - 1413, 2010. [pdf] (Third Prize in INFORMS JFIG paper competition 2010.)

  16. BulletA. Bassamboo, R. S. Randhawa and J. A. Van Mieghem. Optimal flexibility configurations in Newsvendor Networks: Going beyond Chaining and Pairing. Management Science, 56, 1668 - 1686, 2010. [pdf]

  17. BulletG. Allon and A. Bassamboo. Cheap talk in operations: Role of intentional vagueness, Appeared as a chapter in Operations Management Models with Consumer-Driven Demand, S. Netessine and C. Tang, editors. 2009. [pdf]

  18. BulletA. Bassamboo, R. S. Randhawa and J. A. Van Mieghem. A Little Flexibility is All You Need: On the Value of Flexible Resources in Queueing Systems. Operations Research, 60:1423 – 1435, 2012. [pdf]

  19. BulletM. Sohoni, A. Bassamboo, S. Chopra, Mohan and Sendil, Threshold incentives over multiple periods and the sales hockey stick phenomenon, Naval Research Logistics, 57, 503 - 518, 2010 [pdf]

  20. BulletA. Bassamboo, S. Kumar, and R. S. Randhawa. Dynamics of new product introduction in closed rental systems. Operations Research, 57, 1347 - 1359, 2009. [pdf]

  21. BulletA. Bassamboo and A. Zeevi. On a data-driven method for staffing large call centers. Operations Research, 57:714 – 726, 2009.  [pdf]

  22. BulletA. Bassamboo, J.M. Harrison, and A. Zeevi. Pointwise stationary fluid models for stochastic processing networks. Manufacturing and Service Operations Management, 11:70 – 89, 2009. [pdf]

  23. BulletA. Bassamboo, S. Juneja and A. Zeevi. Portfolio credit risk with extremal dependence. Operations Research, 56:593 – 606, 2008. [pdf]

  24. BulletA. Bassamboo, S. Juneja and A. Zeevi. Performance of importance sampling simulation in the presence of heavy-tails. Operations Research Letters, 34:521 - 531, 2006. [pdf]

  25. BulletA. Bassamboo, J. M. Harrison and A. Zeevi. Design and control of a large call center: Asymptotic analysis of an LP-based method. Operations Research, 54:419 – 435, 2006. [pdf]

  26. BulletA. Bassamboo and S. Jain. Efficient importance sampling for reduced form models in credit risk. Proceedings of Winter Simulation Conference, 741 - 748, 2006. [pdf]

  27. BulletA. Bassamboo, J. M. Harrison and A. Zeevi. Dynamic routing and admission control in high-volume service systems: Asymptotic analysis via multi-scale fluid limits. Queueing Systems: Theory and Applications, 51, 249 - 285, 2005.

  28. BulletA. Bassamboo, M. Gupta and S. Juneja, Efficient winner determination techniques in a single item multiple unit auction. Proceedings of First IFIP Conference on E-commerce, E-business and E-government, held in October 2001 at Zurich, Switzerland. 417 - 430.

  29. BulletA. Bassamboo, S. Jain, A. Sood and R. Kumar, A Heuristic for Job shop Scheduling under a two class case, Proceedings of POMS’99: International Conference on Operations Management for the Global Economy, POMS USA and IIT Delhi, held in December 1999 at New Delhi, India.

  30. BulletD. Arora, S. K. Saha and A. Bassamboo, Gripper design for cylindrical ob jects. Proceeding of the 18th All India Manufacturing Technology Design and Research Conference, IIT Kharagpur, held in December 1998 at Kharagpur, India.