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Research Details

Tata Group and Air India: Optimizing Brands, Routes, and Operations in the Airline Portfolio

Abstract

In January 2022, the Tata Group acquired Air India and Air India Express from the Indian government, marking the culmination of a long privatization process of the government-owned airlines. Before the Air India acquisition, the Tata Group already operated two airlines in the Indian market: Air Asia India and Vistara. Air India was a full-service domestic and international carrier with a large fleet; Vistara was a premium full-service domestic and international carrier with a limited fleet; and Air India Express and Air Asia India were low-cost carriers (LCCs). The Tata Group urgently needed to reduce operating costs and maximize synergies across its airline portfolio, as all four airlines were losing money. Tata wanted to capitalize on the massive growth potential in the Indian airline market by augmenting and modernizing its aircraft fleet, expanding the route network, and improving the brand image of Air India. Some of Tata’s decisions were constrained by conditions imposed by the Indian government. The Tata Group would need to move quickly, as customers and investors had high expectations for the turnaround of Air India.

Type

Case

Author(s)

Mohanbir Sawhney, Debdutta Choudhury

Date Published

03/13/2023

Citations

Sawhney, Mohanbir, and Debdutta Choudhury. Tata Group and Air India: Optimizing Brands, Routes, and Operations in the Airline Portfolio. Case 5-123-002 (KE1254).

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