• Leaders and members of formally structured organizational teams including Federal Government agencies
• Members of an ad hoc workforce or a team with a new mission
• Individuals seeking to improve the effectiveness of teams in their organizations

• Past Participant Profile

• Structure team roles to maximize potential
• Set clear and engaging goals
• Resolve conflict effectively
• Communicate passionately
• Advocate for change persuasively
• Unlock your team's creative potential
• Create a positive and supportive team culture

The Team Performance Equation

• Evaluate leadership and communication styles
• Conduct a team performance analysis
• Explore four types of high-performing teams and the primary threats to team effectiveness
• Optimize the performance of virtual teams and teams that work across distances

Power and Influence in Teams

• Understand open-loop versus closed-loop networks
• Build and mobilize organizational capital

Creativity and Innovation

• Lead effective brainstorming
• Sharpen convergent and divergent thinking skills
• Successfully sell creative ideas in your organization

Leading Teams

• Create an environment conducive for “good” conflict
• Understand challenges in getting team members to learn from one another
• Move beyond agendas and opinions to reveal the facts
• Discover the real value of diversity in teams

Managing Multicultural Teams

• Understand key cultural style differences
• Leverage cultural differences into high-quality team decisions

Emotional Intelligence and Team Coaching

• Assess your EQ versus your IQ
• Develop a personal plan to increase your EQ
• Create a community of active communication

Leigh Thompson - Academic Director; J. Jay Gerber Professor of Dispute Resolution & Organizations Professor of Management & Organizations

Jeanne Brett - Professor Emeritus of Management & Organizations

Mark Rittenberg - Lecturer, Haas School of Business, University of California, Berkeley

Continuing Education Credit
This program is registered with the National Association of State Boards of Accountancy and is recommended for 21.50 CPE credits.

Continuing Professional Education Information
The Kellogg School of Management, Northwestern University is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

All Kellogg programs that qualify for CPE credits do not have pre-requisites. Advanced readings and case preparation is required. A packet of course materials is emailed to all participants before the program begins.

All Kellogg programs are group-live or internet-based. Program level: Advanced. For more information regarding administrative policies such as complaints and refunds, please contact our office at 847-467-6018.

“Attending this [program] was an inspiring experience. Being amongst such [highly accomplished] professionals as classmates in a stimulating environment, fueled by the knowledge and enthusiasm of the session leaders, was an experience I would recommend to anyone.”
COO, US & Canada, Brightstar US & Canada

“The attendees came from different types of companies and the class was conducted in a practical way so we could use each others' experiences to learn. All the information shared in the class could be incorporated immediately in our current jobs.”
Senior Program Director, Pathways Awareness Foundation

“This program provided a very realistic approach to the challenges we all meet everyday. I was impressed with the effort to ensure that the information reviewed could be applied to everyday life.”
District Sales Manager, Medtronic