• Leaders and members of formally structured organizational teams including Federal Government agencies
• Members of an ad hoc workforce or a team with a new mission
• Individuals seeking to improve the effectiveness of teams in their organizations

• Structure team roles to maximize potential
• Set clear and engaging goals
• Resolve conflict effectively
• Communicate passionately
• Advocate for change persuasively
• Unlock your team's creative potential
• Create a positive and supportive team culture

The Team Performance Equation

• Evaluate leadership and communication styles
• Conduct a team performance analysis
• Explore four types of high-performing teams and the primary threats to team effectiveness
• Optimize the performance of virtual teams and teams that work across distances

Power and Influence in Teams

• Understand open-loop versus closed-loop networks
• Build and mobilize organizational capital

Creativity and Innovation

• Lead effective brainstorming
• Sharpen convergent and divergent thinking skills
• Successfully sell creative ideas in your organization

Leading Teams

• Create an environment conducive for “good” conflict
• Understand challenges in getting team members to learn from one another
• Move beyond agendas and opinions to reveal the facts
• Discover the real value of diversity in teams

Managing Multicultural Teams

• Understand key cultural style differences
• Leverage cultural differences into high-quality team decisions

Emotional Intelligence and Team Coaching

• Assess your EQ versus your IQ
• Develop a personal plan to increase your EQ
• Create a community of active communication

Leigh Thompson - Academic Director; J. Jay Gerber Professor of Dispute Resolution & Organizations Professor of Management & Organizations

Jeanne Brett - Professor Emerita of Management & Organizations

Mark Rittenberg - Lecturer, Haas School of Business, University of California, Berkeley

“Once again Professor Thompson provided interesting and pertinent information; no doubt she is an expert in her field. Always a pleasure to hear from and learn from Professor Thompson.”

Participant, Live Virtual Program

“Great program! Good job.”

Participant, Live Virtual Program

“This was a fun collaborative experience that inspired me to purchase Professor Thompson’s book.”

Participant, Live Virtual Program

“Attending this [program] was an inspiring experience. Being amongst such [highly accomplished] professionals as classmates in a stimulating environment, fueled by the knowledge and enthusiasm of the session leaders, was an experience I would recommend to anyone.”

COO, US & Canada, Brightstar US & Canada

“The attendees came from different types of companies and the class was conducted in a practical way so we could use each others' experiences to learn. All the information shared in the class could be incorporated immediately in our current jobs.”

Senior Program Director, Pathways Awareness Foundation

“This program provided a very realistic approach to the challenges we all meet everyday. I was impressed with the effort to ensure that the information reviewed could be applied to everyday life.”

District Sales Manager, Medtronic