Perform a strategic operational audit. Design effective processing systems. Identify metrics to measure improvements. Based on the science of lean operations, this program will give you the tools and framework for operating a world-class organization.
Designed for executives, consultants and other individuals involved with an organization’s operations, this collaborative learning experience will show you how to optimize your organization’s costs, quality, speed and customer service — all of which will make a significant impact on your bottom line. Frameworks for diagnosing, improving and designing effective processing systems will be explored through real-world case studies, group workshops and computer-simulation models.
Under the guidance of an esteemed faculty team, you will analyze the laws that govern operations, explore the Business Process Flows Framework and investigate the critical link between operational drivers and business strategies. These exercises will help you master and implement the practice of lean operations at your organization.
This program will be offered in a live virtual format for fall 2020 and spring 2021. Our live virtual programs are built to deliver a rich experience that’s comparable to our in-person programs. In this highly interactive format, you will have the opportunity to engage with our faculty and your peers in live discussions and lecture sessions. You will come away with the tools to navigate and succeed in the new business landscape.
Combined Program Option: Operations Management Week (for 2021 only)
Take Supply Chain Management with Lean Operations program consecutively as part of Operations Management Week and qualify for a discounted fee. This combination offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA Program.
Jan A. Van Mieghem / Academic Director
Thursday, November 5 at 1pm CT
Learn more about Lean Operations at our upcoming Information Session. During this live one-hour session, you’ll meet with faculty and staff who will be on-hand to answer all your questions.
The Strategic Role of Operations
The Business Process Flows Framework
The Toyota Production System
Basic Process Dynamics
The Corrupting Influence of Variability and Uncertainty
Data Driven Operations and Risk
“Eye openers to the potential opportunities to improve the company's bottom line in the services industry. Since I am in the consulting services industry, [this program] gave me ideas that I look forward to trying out in my company.”
Associate Partner - Aon Mergers & Acquisitions, Hewitt Associates LLC
“In a concentrated but deliberate fashion, this [program] provided a thoughtful perspective on understanding variability in a variety of processes - manufacturing, services, non-profit, and how to qualitatively and quantitatively dissect them to provide a framework for continuous evaluation and improvement.”
Medicine, Cleveland Clinic
“Every operations specialist should have the skills from this [program] in their toolbox. The knowledge…is relevant, insightful, and immediately applicable in almost any operational setting.”
Executive Director Operations, Falken Tire
Please contact us to schedule an advising session