Perform a strategic operational audit. Design effective processing systems. Identify metrics to measure improvements. Based on the science of lean operations, this program will give you the tools and framework for operating a world-class organization.
Designed for executives, consultants and other individuals involved with an organization’s operations, this collaborative learning experience will show you how to optimize your organization’s costs, quality, speed and customer service — all of which will make a significant impact on your bottom line. Frameworks for diagnosing, improving and designing effective processing systems will be explored through real-world case studies, group workshops and computer-simulation models.
Under the guidance of an esteemed faculty team, you will analyze the laws that govern operations, explore the Business Process Flows Framework and investigate the critical link between operational drivers and business strategies. These exercises will help you master and implement the practice of lean operations at your organization.
This program is offered in both in-person and live virtual formats that are designed to deliver a rich learning experience, including the opportunity to engage with our faculty and your peers in real-time discussions, group breakouts, and lecture sessions.
Combined Program Option: Operations Management Bundle
Take Supply Chain Management with Lean Operations program as part of the Operations Management Bundle and qualify for a discounted fee. This combination offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA program.
Learn more about Lean Operations with this hour long information session.
Please contact us to schedule an advising session
The Strategic Role of Operations
The Business Process Flows Framework
The Toyota Production System
Basic Process Dynamics
The Corrupting Influence of Variability and Uncertainty
Data Driven Operations and Risk
“Eye openers to the potential opportunities to improve the company's bottom line in the services industry. Since I am in the consulting services industry, [this program] gave me ideas that I look forward to trying out in my company.”
Associate Partner - Aon Mergers & Acquisitions, Hewitt Associates LLC
“In a concentrated but deliberate fashion, this [program] provided a thoughtful perspective on understanding variability in a variety of processes - manufacturing, services, non-profit, and how to qualitatively and quantitatively dissect them to provide a framework for continuous evaluation and improvement.”
Medicine, Cleveland Clinic
“Every operations specialist should have the skills from this [program] in their toolbox. The knowledge…is relevant, insightful, and immediately applicable in almost any operational setting.”
Executive Director Operations, Falken Tire