Operations & Technology
The Science of Lean Operations
Identify and alleviate bottlenecks in your process
In this highly collaborative learning experience, you’ll learn how to master and implement the practice of Lean Six Sigma and put your company on the right road to world-class lean operations. Designed for managers, consultants and others involved in operations, this program focuses on how to optimize your organization’s costs, quality, speed and customer service to significantly impact your bottom line.
Under the guidance of senior Kellogg faculty you’ll explore frameworks for diagnosing, improving and designing effective processing systems. Through real-world case studies, group workshops and computer-simulation models, you’ll heighten your understanding of the science of lean operations and identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality. You’ll leave equipped to alleviate bottlenecks, design effective systems and use the right metrics to operate a world-class organization.
Combined Program Option: Operations Management Week
Take Supply Chain Management with The Science of Lean Operations program consecutively as part of Operations Management Week and qualify for a discounted fee. This combination offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA Program.
Jan A. Van Mieghem / Academic Director
Who Should Attend
- High-level manufacturing or service managers who shape an organization’s operations
- Managers who want to improve existing operational systems
- Consultants and engineers who must justify the cost of improvement projects
- Production-control specialists
- Federal Government managers with oversight of institutional or organizational processes
Key Benefits
- Link day-to-day operations with business strategies
- Customize policies according to your systems’ natural tendencies
- Analyze process flows to target improvement efforts
- Identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality
Program Content
The Strategic Role of Operations
- Strategic operations framework
- The Business Process Flows Framework
- Defining improvement
- Analyzing process flows: basic operational measures
The Toyota Production System
- Diagnosing common problems
- Making improvements
Science of Lean and Six Sigma
- Improvement strategies, including lean, Six Sigma, kaizen and TQM
- Translating strategy into policy
Basic Process Dynamics
- WIP, flow time, throughput relationships
- Little’s Law
- Internal benchmarking
- Analyzing bottlenecks
The Corrupting Influence of Variability
- Mechanics of congestion
- Batching effects
- Buffering with WIP, capacity and service
- Diagnostics
Push and Pull Production
- The “magic” of pull
- Kanban
Combined Program Option: Operations Management Week
This combination of programs offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA Program. Take both programs — The Science of Lean Operations plus Supply Chain Management — consecutively as part of Operations Management Week and qualify for a discounted fee.Faculty
Jan A. Van Mieghem - Academic Director; Harold L. Stuart Professor of Managerial Economics; Professor of Operations
CPE Credits
This program is registered with the National Association of State Boards of Accountancy and is recommended for 36.50 CPE credits.
Continuing Professional Education Information
The Kellogg School of Management, Northwestern University is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of Continuing Professional Education (CPE) Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Website: www.nasba.org
All Kellogg programs that qualify for CPE credits do not have pre-requisites. Advanced readings and case preparation is required. A packet of course materials is emailed to all participants before the program begins.
All Kellogg programs are group-live. Program level: Advanced.
What Participants Say
“Eye openers to the potential opportunities to improve the company's bottom line in the services industry. Since I am in the consulting services industry, [this program] gave me ideas that I look forward to trying out in my company.”
Associate Partner - Aon Mergers & Acquisitions, Hewitt Associates LLC
“In a concentrated but deliberate fashion, this [program] provided a thoughtful perspective on understanding variability in a variety of processes - manufacturing, services, non-profit, and how to qualitatively and quantitatively dissect them to provide a framework for continuous evaluation and improvement.”
Medicine, Cleveland Clinic
“Every operations specialist should have the skills from this [program] in their toolbox. The knowledge…is relevant, insightful, and immediately applicable in almost any operational setting.”
Executive Director Operations, Falken Tire
Personal Consultation
Please email or call us if you would like a personal consultation
2019 Sessions
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April 7-9, 2019 Start: April 7 at 1:00 PM End: April 9 at 12:00 PM Evanston campus |
$4,600 Fee includes lodging and most meals |
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