How can you align the goals of the family office with the goals of its clients and stakeholders? How can your office develop and promote your client’s trust in the family office? What is the best approach to challenging conversations with family stakeholders around wealth management, governance and education?
Challenging, often subtle family dynamics, sensitive communications and interlinked governance structures all contribute to the complexity of family offices. This program focuses squarely on the management, planning and governance skills family-office leaders must master and manage.
Guided by a renowned faculty of experts and advisors in family organizations, teamwork and communication, you will learn to navigate complex family office dynamics to more fully align stakeholders. You will develop skills to plan strategy, promote trust and communication, and address challenging issues around governance and continuity. These skills will help promote family harmony and maximize family office performance.
Applications for the program will be screened to ensure participants meet the requirements of employment at a single family office.
VIDEO: Learn more from Academic Director Jennifer Pendergast
Participation is limited to senior executive leaders of single family offices. Typically, these executives are non-family members. These executives will lead multi-disciplinary family office teams that serve the needs of sophisticated multi-generational single family offices.
Family Office History and Future
This session will cover the history and evolution of family offices since the 1980s, including key characteristics of a successful family office. We will discuss challenges confronting single family office executives and factors that will likely need to be addressed in the future.
Purpose and Strategy Across Generations for the Family Office
Are you clear on family office purpose? How does it evolve—from founder generation and beyond? How do you get the family to engage in clarifying purpose? You will learn to define, execute, and measure family office success, including metrics aligned with purpose and strategy, compensation/rewards, and reporting.
Governance and the Family Office
Gain a better understanding of the unique position of the family office in governance of the family enterprise and its impact on the drivers of effective governance. You will learn important governance lessons for family office leadership to support direction, accountability and control in the enterprise AND unity and commitment from owners.
Building trust with family clients is key to success for any family office. Trust is developed at both the institutional, office level as well as the interpersonal level. You will explore key factors crucial for achieving trust amongst clients and staff.
Brave Voices: How Leaders Build Cultures of Courageous Conversations
For our relationships, teams, and communities to thrive, we need everyone's voice in the conversation. In the family office context, the ability to address challenging topics with clients, team members and other stakeholders is crucial to a productive culture and trust. You will 1) gain insights on how to build confidence and courage to speak bravely and say what needs to be said, and 2) learn practical steps for leaders to "encourage courage" in others, building cultures of brave voices to maximize organizational performance.
Tim Kelly - Academic Director; Adjunct Lecturer of Family Enterprises
Jennifer Pendergast - Academic Director; John L. Ward Clinical Professor of Family Enterprise and Executive Director of the John L. Ward Center for Family Enterprises
Michelle L. Buck - Clinical Professor of Leadership
Richard Jolly - Clinical Associate Professor of Executive Education