Branding & Brand Management
Proctor & Gamble executives estimate as many as 80 percent of new offerings don’t perform as well as expected. That’s just one example of a hard truth too many innovators discover: A new product can be solidly conceived, solidly designed, solidly constructed and a failure.
Quite often, the difference between brand-management success and failure comes down to the full-contact sport known as branding. Companies must build their brand up, even as competitors are doing everything they can to knock it down.
Another hard truth: in research done by Kellogg Professor Tim Calkins, more than 80 percent of respondents said they defended their brand at least occasionally. Half of respondents said they had to mount a defense frequently or constantly.
Today’s branding executives must always be innovating, creating, experimenting and learning. Management means repeating successes and learning from missteps — both their own and those of competitors.
Kellogg’s branding experts and faculty offer cutting-edge research and observation — in foundation-level brand-management best practices and lessons gleaned from the latest doings, triumphs and failures of the biggest and most talked about brands.
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Kellogg faculty guidance, opinion and research on branding and brand management
Brand purpose is important for differentiating in a world where brands are in many ways similar. Is your brand's purpose functional or emotional?
Surviving Brand Scandals
If your brand is in the headlines for less than positive reasons, there is hope for recovery from a scandal so long as you respond accordingly.
Restoring the polish
When a brand overextends itself, the pressure will eventually weaken it. But with a little patience, it's possible to rejuvenate it.
Missing the mark
AirBnB's heart-warming brand campaign inspires you to explore the world and learn about mankind. But will it prompt people to book more stays?
What's in a name?
Google's Alphabet rebrand may seem like a crazy idea, but according to Tim Calkins, the "house of brands" strategy is a strong move.
Porsche, Porsche, Porsche!
Tim Calkins shares how Porsche's interactive, highly targeted marketing events put the brand on buyers' radars and treat customers like kings.
Swift Vs. Apple
When brands listen to each other and have conversations, positive change can ensue. Tim Calkins weighs in on how Taylor Swift and Apple did just that.
Fast food brands are bringing back their iconic mascots to reconnect with consumers and take the spotlight off the food itself, says Derek Rucker.
News of corruption within FIFA puts sponsors in a vulnerable position, but Tim Calkins doesn't think any of those brands will penalize the organization.
Recover and return
A Houlihan's restaurant made a mistake, but its quick recovery shows how brands can retain their equity if they act fast and apologize sincerely.
Brave New CMO
P&G's CMO modernized the company's image by focusing on brand ideals and effecting conversations that elevated its internal culture.
Lane Bryant's #I'mNoAngel campaign inspires body confidence and connects with its consumers while making its competitor look outdated.
Minding just the business
Starbucks' "Race Together" campaign backfired by forcing an issue that doesn't impact its business, according to Professor Tim Calkins.
Wild about branding
REI created such an outstanding customer experience for Wild author Cheryl Strayed that the company was mentioned in the book and the feature film.
Apple of my "i"
The Apple Watch and Apple Pay promise big things, but Tim Calkins isn't sure either product has compelling enough benefits to be true game-changers.
Jump starting the brand
Reviving a brand takes more than imagery—you have to tell its story. Tim Calkins explains how Cadillac can best maximize its brand turn-around plan.
Ready for takeoff
With clear skies ahead for a great branding strategy, Spirit Airlines has the potential to soar above the competition once it pinpoints its top priorities.
The politics of branding
When marketers go from the commercial to the political world, they provide a unique perspective on how candidates engage with their different audiences.
Uber is trying to rehabilitate its tarnished image using puppies and kittens. Tim Calkins thinks the company needs a stronger story to achieve its goal.
A new India
India's Prime Minister is showcasing the country's advantages to drive industrial growth. Will the global business world take note?
Eighty-one percent of marketing leaders think share growth is likely, and few fear for their jobs. Is an overly sunny outlook dangerous for brands?