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Research Details

UPS Supply Chain Solutions

Abstract

The case describes how UPS created UPS Supply Chain Solutions, an entirely new business, with carefully selected target market segments for which unique and extensive value offerings were designed. To build this business UPS made numerous acquisitions and subsequently successfully resolved post-acquisition integration challenges in compensation, information systems, personnel policies, and organizational culture.

Type

Case

Author(s)

Robert Dewar, Jeff Schumacher, Hayagreeva Rao

Date Published

01/01/2006

Citations

Dewar, Robert, Jeff Schumacher, and Hayagreeva Rao. UPS Supply Chain Solutions. Case 5-205-251 (KEL177).

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