The World Bank reports that as many as 1.4 billion individuals worldwide remain unbanked.
These customers typically do not have credit scores, which results in a lack of access to credit.
In this paper, we document how retail data can be used to construct a credit score for these
customers and in-turn offer credit. Our study relies on unique data that was acquired in
partnership with a conglomerate in Peru. We merge data from the Peruvian financial system,
which provides a detailed record of every citizens financial history, with customer loyalty
data, and credit card payment data. We use these data sources to construct credit scores for
customers with and without a financial history. Our simulations show that approval rates
increase from 15% to between 31% and 47% for customers without a financial history. For
customers with a financial history, there is very little change in the approval rate of 87%. We
explore why alternative data may benefit customers without a financial history. We conclude
with a discussion of implications for consumers, firms and policy makers if this type of credit
scoring methodology is adopted.