Journal Article

Does the Past Predict the Future? The Case of Delay Announcements in Service Systems

Management Science
Author(s)

Achal Bassamboo

Mor Armony

Rouba Ibrahim

Date Published: 2016
Citations: Bassamboo, Achal, Mor Armony, Rouba Ibrahim. 2016. Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Management Science.