Author(s)

Ravi Anupindi

Sunil Chopra

Sudhakar D. Deshmukh

Jan A. Van Mieghem

Eitan Zemel

This is the second edition of our 1999 text on operations management.
Date Published: 2012
Citations: Anupindi, Ravi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel. 2012. Managing Business Process Flows: Principles of Operations Management.