Journal Article

Managing Consumer Returns in a Competitive Environment

Management Science
Author(s)

Jeffrey Shulman

Anne Coughlan

R.Canan Savaskan-Ebert

Date Published: 2011
Citations: Shulman, Jeffrey, Anne Coughlan, R.Canan Savaskan-Ebert. 2011. Managing Consumer Returns in a Competitive Environment. Management Science. (2)347-362.