Journal Article
Managing Consumer Returns in a Competitive Environment
Management Science
Author(s)
Jeffrey Shulman
Anne Coughlan
R.Canan Savaskan-Ebert
Date Published:
2011
Citations:
Shulman, Jeffrey,
Anne Coughlan
, R.Canan Savaskan-Ebert. 2011. Managing Consumer Returns in a Competitive Environment.
Management Science
. (2)347-362.