Case

Museum XYZ, Major City, USA

Author(s)

Anne Cohn Donnelly

Museum XYZ built a beautiful facility in a large, Midwestern city. However, after opening to much acclaim, attendance began to fall off, finances were in a shambles, and there appeared to be a leadership void. The board hired two consultants to conduct a review to pinpoint the issues. This case discusses what the consultants learned, and the teaching note discusses what the board decided to do with the information.
Date Published: 07/01/2008
Discipline: Non Profit;Organizational Behavior
Key Concepts: Nonprofits, Museum Management, Nonprofit Board Governance, Strategic Planning, Mission Definition
Citations: Donnelly, Anne Cohn. Museum XYZ, Major City, USA. 5-208-256 (KEL550).