There is a science to transforming conflict into collaboration. As the business world becomes more complex, a collaborative culture is essential within all types of institutions from small businesses to global organizations. As change becomes a bigger constant, there will inevitably be disagreement on how to move forward. However, these changes will present growth opportunity.
In this highly interactive program, you will learn to use the fundamental structure of conflict management to move from conflict to collaboration acting either as a party in a conflict or as a third-party facilitator. You will learn how to defuse anger, repair broken trust and rebuild stressed relationships with peers, subordinates, superiors, clients and customers. You will learn how to leverage the challenges of a diverse workgroup into opportunities that incubate creativity. Participants will engage in realistic conflict simulations that challenge them to manage emotions, agendas and to achieve organizational success.
This program is offered in a live virtual format. Our live virtual programs are built to deliver a rich experience that’s comparable to our in-person programs. You will have the opportunity to engage with our faculty and your peers in live discussions and lecture sessions. You will come away with the tools to navigate and succeed in the new business landscape.
Turn conflict into collaboration
Negotiating with Colleagues and Business Partners
Multi-party Negotiation across Silos and Business Units
Managing Negative Emotions
Addressing Diversity and Conflict
Leading Third Parties, Peers and Superiors in Dispute Resolution
Please contact us to schedule an advising session