There is a science to transforming conflict into collaboration. As the business world becomes more complex, a collaborative culture is essential within all types of institutions from small businesses to global organizations. As change becomes a bigger constant, there will inevitably be disagreement on how to move forward. However, these changes will present growth opportunity.
In this highly interactive program, you will learn to use the fundamental structure of conflict management to move from conflict to collaboration acting either as a party in a conflict or as a third-party facilitator. You will learn how to defuse anger, repair broken trust and rebuild stressed relationships with peers, subordinates, superiors, clients and customers. You will learn how to leverage the challenges of a diverse workgroup into opportunities that incubate creativity. Participants will engage in realistic conflict simulations that challenge them to manage emotions, agendas and to achieve organizational success.
Turn conflict into collaboration
Negotiating with Colleagues and Business Partners
Multi-party Negotiation across Silos and Business Units
Managing Negative Emotions
Addressing Diversity and Conflict
Leading Third Parties, Peers and Superiors in Dispute Resolution
Lauren Rivera - Academic Director; Associate Professor of Management & Organizations; Associate Professor of Sociology, Weinberg College of Arts & Sciences (Courtesy)
Leigh Thompson - Academic Director; J. Jay Gerber Professor of Dispute Resolution & Organizations Professor of Management & Organizations
Please email or call us if you would like a personal consultation
December 2-5, 2019
Start: December 2 at 1:00 PM
End: December 5 at 12:00 PM
Fee includes lodging and most meals