BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//kellogg.northwestern.edu///Outlook MIMEDIR//EN
X-WR-CALNAME: All Faculty Events
BEGIN:VEVENT
DTSTAMP:20260525T110611Z
DTSTART:20260527T160000Z
DTEND:20260527T170000Z
SUMMARY:Operations Seminar - Lauren Lu and Dennis Zhang
X-ALT-DESC;FMTTYPE=text/html:Speaker: Lauren Lu
<br>Title: From Gen AI Assistant to Agentic AI: Evidence from Alibaba's Customer Service Operations
<br>
<br>Speaker: Dennis Zhang
<br>Title: AI and Experimentation
<br>
DESCRIPTION:Speaker: Lauren Lu
 Title: From Gen AI Assistant to Agentic AI: Evidence from Alibaba's Customer Service Operations
 
 Speaker: Dennis Zhang
 Title: AI and Experimentation
 
LOCATION:5301
SEQUENCE:0
UID:113fb03a-09a1-4536-955c-b9a9c2862b25
END:VEVENT
END:VCALENDAR