Working Paper

The Sounds of Silence: Corporate Crisis Communication and Its Effects on Consumer Attitudes and Behavior

Author(s)

Eric Uhlmann

George Newman

Victoria Brescoll

Adam Galinsky

Daniel Diermeier

Date Published: 2009
Citations: Uhlmann, Eric, George Newman, Victoria Brescoll, Adam Galinsky, Daniel Diermeier. 2009. The Sounds of Silence: Corporate Crisis Communication and Its Effects on Consumer Attitudes and Behavior.