Research Computing >> Hardware >> Unix support policy
UNIX SUPPORT POLICY
Requesting Research Computing technical support:
Please contact research computing if you have any requests or problems.
Support for Skew3, Kellogg's Unix server
Skew3 is cared for by the Northwestern University ITCS Computer Center
Staff at 2020 Ridge. The Kellogg Research Computing Staff provide
direct Unix support to all researchers at Kellogg, as well as serve as
the liaison between researchers and the ITCS Staff.
Skew3 data backups are carried out nightly.
Skew3 users will be notified in advance of scheduled downtime. Skew3
maintenance downtime is generally scheduled for a Sunday morning.
If Skew3 appears to be down, please contact research computing during normal business hours. Outside normal business hours, you may call the NU ITCS Help
Desk at 491-4992 or email the ITCS UNIX administrator at firstname.lastname@example.org.
Individual Unix workstation support
Support for individual UNIX workstations owned by Kellogg is provided by
the Kellogg Research Computing Staff (not by ITCS Staff).
Kellogg currently supports Hewlett Packard and Sun Unix workstations. Support
is only for computing functions directly related to research computing.
Kellogg does not support email and web hosting functions on individual
Data backups of individual UNIX workstations are carried out nightly.