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Information
for Students
Operations
Management Major
Operations Management is the management of business processes,
that is, the management of the recurring activities of a firm.
Along with finance and marketing, operations is one of the
three primary functions of a firm. At the danger of being
simplistic, one may say that marketing induces the demand
for products (goods and services), finance provides the capital,
and operations produces and delivers the product. Even more
generally, operations spans the entire organization: COOs
are in charge of R&D, design/engineering, production operations,
marketing, sales, support and service.
Career
Paths
The operations major is designed with two specific career
paths in mind: consulting and general management. Operations
is arguably the most appropriate major for a consultant or
general manager to learn about the daily cross-functional
management of the firm. All operations electives in the operations
major take an interdisciplinary view and interface with finance
(for investing and financial evaluation), marketing (appropriate
delivery channels and customer management), organizational
behavior and strategy. Instead of the technical engineering
view of operations, the focus is on managing the business
well.
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