| News and Announcements
Forbes
The Biggest CEO Screwups of 2011 - 12/22/11
Forbes taps into the expertise of Daniel Diermeier to compile its list of the worst CEO decisions of 2011, all related to their handling of major reputational crises or risks.
Financial Times
Something for the Weekend - 12/2/11
New research from Roderick Swaab, Daniel Diermeier, Adam Galinsky and Victoria Medvec explores the importance of face-to-face interaction during business negotiations, especially with the advent of Internet conferencing.
Trust Across America (Radio)
Jim Kouzes on Leadership Credibility and Daniel Diermeier on Corporate Reputation –11/30/11
In this radio broadcast, Daniel Diermeier discusses rebuilding trust and credibility in America corporations and businesses. Jump ahead to the 30-minute mark to hear Daniel speak with host Jordan Kimmel.
The Huffington Post
Perry, Cain, manage crises with humor, defiance –11/11/11
Republican Presidential candidates Rick Perry and Herman Cain have each managed their own campaign crises: one chose to use humor; the other, defiance. Daniel Diermeier weighs in on the effectiveness of each tactic.
The European Business Review
The Need for Reputation Management Capabilities - November/December 2011
Daniel Diermeier provides an in-depth, research-based analysis on the misalignment between the increase in reputational risks and its management.
The Economic Times
Working Relationships: Do You Really Need to Show Up for Meetings? –10/18/11
Research from Daniel Diermeier and Roderick Swaab, et al., addresses how channels of communitcation, such as direct face time, impacts negotiating and group decision making.
Chicago Tribune
Dissecting CEO's Decisions –10/16/11
How do response time, customer loyalty, and prediction play into a CEO's decision-making process? Daniel Diermeier weighs in.
Success Magazine
Business with Heart – October 2011
More businesses are looking beyond the bottom line. What's more important than P&L? Daniel Diermeier weighs in.
Chicago Tribune
Netflix Walks Fine Line with Apology –9/20/11
Daniel Diermeier addresses the impact Netflix's apology will have on customers.
Blogging About Business
Daniel Diermeier: An Interview by Bob Morris – 9/13/11
Daniel Diermeier's 11 maxims for reputation management, plus an interview with 33 Voices editor Moe Abdou.
33 Voices
Interview with Daniel Diermeier – 9/13/11
Daniel Diermeier's 11 maxims for reputation management, plus an interview with 33 Voices editor Moe Abdou.
E&T: Engineering and Techonolgy Magazine
Book Interview - Daniel Diermeier – 9/12/11
Research shows that corporate reputation has never been more important as a "health indicator" for your organization. Daniel Diermeier explains why in this magazine story.
Toronto Star
Taking a Lesson from the Sub-Prime Medicis – 9/8/11
Daniel Diermeier talks with the Toronto Star about how the failure to respond correctly to a crisis can be just as big an issue as the crisis itself, with references to such public figures as Bernie Madoff, Tony Hayward and Conrad Black. [PDF in new window]
TanveerNaseer.com
Crisis Management Essentials – 8/16/11
Daniel Diermeier shares his insights on crisis management and its impact on an organization's reputation with the popular business blog.
Yahoo! Finance (UK & Ireland)
Phone-hacking Crisis Hangs Over News Corp. Board (via AFP) – 8/9/11
Daniel Diermeier addresses how News Corp.'s board of directors might seek to resolve the phone-hacking scandal for investors.
BBC's The Hub
Daniel Diermeier on BBC's The Hub (via YouTube) – 7/20/11
Daniel Diermeier appears on BBC's The Hub to speak about the News Corp. scandal following Murdoch's day of testimony at Parliament on July 19, 2011.
Financial Times
Case study: Ergo – 7/28/11
A reputation management case study authored by Daniel Diermeier about Ergo, one of Europe's largest insurance groups.
The Commercial Appeal via Washington Post Writers Group
Dana Milbank: Default Caucus. Game of chicken. – 7/23/11
Daniel Diermeier comments on the relevance of game theory on the U.S. government's pending default.
MSNBC.com
Murdoch's 'foggy' performance may have served him well – 7/19/11
Daniel Diermeier comments on Rupert Murdoch's appearance before the British Parliamentary Committee.
Industry Week
Three Tips to Protect Your Company's Reputation – 6/17/11
Lessons for manufacturers about reputation management offered by Professor Diermeier.
Risk Management Magazine
Book Review: Reputation Rules – 6/3/11
Daniel Diermeier’s latest book, “Reputation Rules: Strategies for Building Your Company’s Most Valuable Asset,” is reviewed.
BNET
The Wrong Way to Handle Customers Who Badmouth You – 4/15/11
Highlights from Daniel Diermeier’s book, “Reputation Rules: Strategies for Building Your Company’s Most Valuable Asset.”
Forbes.com
Every Disaster Is An Opportunity You Must Seize – 4/12/11
Ford Center Director, Daniel Diermeier, suggests general principles about how to turn major catastrophes into a business opportunity.
NPR: All Things Considered
Budget Negotiations: A Study of Game Theory – 4/6/11
Daniel Diermeier comments on budget negotiations and game theory in light of the potential federal government shutdown.
Financial Times
Case Study: Walmart – 3/23/11
Daniel Diermeier provides a synopsis of a key case featured in his upcoming book, Reputation Rules.
Kellogg News
Japan in crisis– 3/18/11
Professor Daniel Diermeier weighs in on the corporate and governmental response to the earthquake in Japan.
The Boston Globe
Elections: Now Computer Modeled! – 3/10/11
Book co-authored by Daniel Diermeier illustrates how computer programs can be used to model elections, parties, and voter turnout.
Book Release
A Behavioral Theory of Elections – January 2011
Jonathan Bendor, Daniel Diermeier, David A. Siegel, Michael M. Ting (Princeton University Press 2011)
PRWeek
CEOs must lead the way in reputation management – January 2011
Professor Diermeier offers a preview of concepts that will be covered in
his upcoming book, Reputation Rules: Strategies for Building Your Company's Most Valuable Asset (McGraw-Hill, April 2011)
Calgary Herald
Lobbyists building 'dirty oil' brand – 12/10/10
Daniel Diermeier provides insights as to why the energy sector hasn't effectively controlled the brand reputation of the oil it produces and recommendations regarding reputation management going forward
ABC News
Are you a Democrate or Republican? Does Language Give You Away? – 11/1/10
Research from Daniel Diermeier, Director of the Ford Center, informs creation of an ABC News website allowing users to assess what their language might say about their political leanings.
The Hennick Centre for Business and Law
Spills, Recalls, Collapses and Recoveries: Institutional Resilience in an Age of Crisis – 11/23/10
Daniel Diermeier, Ford Center Director, one of three leading thinkers presenting at this forum about risk management in an age of crisis.
Kellogg Insight
All Politics is Cultural: Cultural not economic vocabularies separate liberals and conservatives – 11/1/10
Based on the research of Daniel Diermeier and former Ford Center research fellows.
Science
Complex Systems View of Educational Policy Research – 10/1/10
Spiro Maroulis, Ford Center Research Fellow, along with colleagues at the Northwestern University Institute on Complex Systems, offer innovative insights into understanding the problems in today’s education industry.
Fortune
Johnson & Johnson CEO Bill Weldon's painful year – 9/7/10
Professor Diermeier offers expertise around corporate image and brand development.
First Business
BP in the Classroom – 8/9/10
Daniel Diermeier discusses the use of the BP crisis as a case for classroom application.
Chicago Tribune
Consumers pushed to alternative brands in light of Tylenol recalls – 8/9/10
Daniel Diermeier comments on Tylenol's recent wave of recalls.
CNN
Crisis management 101: What can BP CEO Hayward’s mistakes teach us? – 7/27/10
Daniel Diermeier provides management expertise in this reflection on lessons learned from the BP crisis.
First Business Morning News
Evaluating BP – 6/10/10
Daniel Diermeier provides perspective on the way BP is handling the oil spill crisis.
International Communication and Technology Association
Ford Center Affiliate receives dissertation award – June 2010
David Huffaker wins best Communication and Technology dissertation award for Dimensions of Leadership and Social Influence in Online Communities.. He will be honored at the ICA Conference in June 2010. This award honors the memory of Professor Dordick by recognizing annually the most outstanding dissertation on communication and technology produced in the preceding year.
The Economist
Topping up the trust fund; What, if anything, can big banks do to restore their reputations? – 3/15/10
Daniel Diermeier provides insights on consumer trust.
First Business Morning News
Rash of Recalls – 3/10/10
Daniel Diermeier discusses whether or not quality has taken a back seat to profits in the auto industry.
Bloomberg
CEO’s Say Sorry and Thanks for All the Dough – 3/9/10
Daniel Diermeier comments.
Kellogg INSIGHT
The Sounds of Silence – March 2010
Read what the latest research indicates about the consequences of corporate crisis communications by our professors Adam D. Galinsky and Daniel Diermeier.
Chicago Public Radio: Eight Forty-Eight
How Companies Like Toyota Perform Damage Control – 3/11/10
Daniel Diermeier comments
BusinessWeek
How should Toyota restore public trust? – 2/9/10
Read Professor Diermeier's perspective
PBS – 2/2/10
Professor Daniel Diermeier discusses the impact of the Toyota recall. To view, forward to 6:05.
The Wall Street Journal
Networking for Social Responsibility – 11/23/09
Companies increasingly turn to business schools to find ways to build good practices.
Kellogg INSIGHT in Person
When firms become the target of activists – 10/5/09
Professor Daniel Diermeier is featured.
Security Magazine
Successful Organizational Leadership Expert Advice from the Security Executive Council – 7/1/09
The International Security Management Association (ISMA) partners with the Kellogg School of Management to create the ISMA Senior Executive Leadership Program.
Kellogg News
Thriving in a world of risk and change – 2/13/09
Ford Center Director, Daniel Diermeier, was among the faculty headliners at the Kellogg Centennial conference in Zurich.
Medical News Today
Prediction Markets Go Beyond Politics – 1/20/09
Professor Diermeier's research could potentially bring new value to the medical community.
Science Daily
Predicting Politics: Professors Model Prediction Markets – 1/19/09
Research conducted by Daniel Diermeier and Luis Amaral featuring a new model of how prices fluctuate in prediction markets.
e! Science News
Predicting Politics: Professors Model Prediction Markets – 1/19/09
Research conducted by Daniel Diermeier and Luis Amaral featuring a new model of how prices fluctuate in prediction markets.
Reuters
Time for bankers to risk an apology? – 10/19/08
Read what the latest research indicates about the consequences of corporate crisis communications by our professors Adam D. Galinsky and Daniel Diermeier.
Kellogg News
Personal brand-building among topics at ‘Nota Bene’ lecture – 4/18/08
Professor Diermeier spoke to a capacity audience in a talk entitled, “Reputation Management: Beyond the Obvious.”
Corporate Responsibility Officer
CRO’s Top 10 Executive Training Programs in Corporate Responsibility 2008
Kellogg School named one of Top 10 training programs.
Transatlantic Symposium
Corporate Human Rights Responsibility: Its Growing Relevance and Enforceability – 10/24/07 – 10/25/07
Daniel Diermeier presents, “The Governmental Perspective.”
NESCoR
Roderick Swaab, Ford Center Associate, receives dissertation award – 2/8/07
(Antwerp, Belgium) Roderick received the award for his PhD dissertation, Communication and negotiation in groups and teams: Causes and consequences of shared cognition and group solidarity" (University of Amsterdam, 2005). The NESCoR dissertation award is an annual award for the best doctoral dissertation in Communication Science in the Netherlands.
Newsweek
Health: Where’s the Food From – 2007
Daniel Diermeier comments on Veggie Booty snack recalls.
LA Times
The new FBI means business; As the bureau adapts to the post-9/11 world, it sense supervisors and agents to corporate management school – 12/28/06
Daniel Diermeier teaches in FBI executive education course.
Kellogg News
Professor Daniel Diermeier assumes Directorship of Ford Center – 9/1/06
As of September 1st, 2006, Professor Daniel Diermeier will assume leadership responsibilities for the Ford Center. Formerly the director of the Center for Business, Government and Society, Dr. Diermeier has played an active role in the development of the Ford Center, serving as a faculty affiliate since its inception and as acting director from 2001-2002. All projects, activities, and research affiliated with the Center for Business, Government, and Society will be integrated into the purview new Ford Center.
Kellogg News
Northwestern University Receives Gates Grant to Fund Design of Medical Diagnostics for Development Countries – 8/16/06
Global Health Initiative, a member of the Ford Center, receives funding from Bill & Melinda Gates Foundation.
International Association of Conflict Management
Ford Center Affiliates receive Best Paper award – 2006
Roderick Swaab, Professor Victoria Medvec and Professor Daniel Diermeier have collaborated on a series of papers using the eyeware software to study multi-party decision-making. The research examines the efficiency of multiparty negotiated agreements and team decision-making in computer-mediated and face-to-face negotiations. Specifically, the project investigates the influence of the ability to communicate privately and knowledge of the other parties/identities on the negotiated outcomes. One of the papers from this research collaboration, “Communication media and negotiations: Meta-analyses on processes and outcomes.” by Swaab, R.I. Diermeier, D., Medvec, V.., recently received the Best Paper award at the International Association of Conflict Management (Montreal, Canada, 2006).
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