COURSE #: OPNS 438B

SECTION: 61

COURSE NAME: OPERATIONS MGT (Turbo)

INSTRUCTOR: Afèche

CASEPACK (YES or NO?) : yes

Required materials available at the bookstore:

1.      Coursepack: cases, readings, overhead slides.

2.      The Goal by Goldratt and Cox. Publisher: North River Press, 2nd edition, 1992

3.      Managing Business Process Flows (MBPF ) by Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel. Prentice Hall, 2nd edition, 2005.

First class assignment:

Read:

·         Textbook MBPF: Chapter 1.

·         Start reading The Goal (there will be an assignment towards the end of the class).

Be prepared to discuss the following questions:

1.      In a business context, what is meant by operations? 

2.      What are the competitive priorities faced by a typical business (service or manufacturing)? 

3.      What role does operations play in achieving these?

Case:  Shouldice Hospital

Consider the case a reading; we will discuss the following questions in class:

1.      Model Shouldice Hospital as a processing operation with products, attributes and resources.

2.      What are Shouldice's competitive priorities?  What kind of market have they chosen to focus on? 

3.      How does their operations strategy support their business strategy?

1.  TEXT  --   REQUIRED  or  RECOMMENDED?:  Required

AUTHOR:

Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel

PUBLISHER:

Prentice Hall

TITLE:

Managing Business Process Flows

ED./DATE:

2nd edition, 2005

2.  TEXT  --   REQUIRED  or  RECOMMENDED?:  Required

AUTHOR:

Eliyahu M. Goldratt and Jeff Cox

PUBLISHER:

North River Press

TITLE:

The Goal

ED./DATE:

2nd, 1992

 

COURSE #: 430

SECTION:

71 & 72

COURSE NAME: OPERATIONS MGT

INSTRUCTOR: AFECHE

CASEPACK (YES or NO?) : yes

FIRST ASSIGNMENT:

Welcome to the first class of ops! The following required materials are available at the bookstore:

4.      Coursepack: cases, readings and overhead slides.

5.      The Goal by Goldratt and Cox. Publisher: North River Press, 2nd edition, 1992

6.      Managing Business Process Flows (MBPF ) by Anupindi et al. Prentice Hall, 2nd edition, 2005.

Please prepare for the first class meeting as follows:

Intro to Operations

Required Reading:      MBPF: Chapters 1, 2.

                                    The Goal (Start reading.  There will be an assignment in Class 10).

Optional Reading:       1. What is Strategy?  2. The Focused Factory.

Preparation Questions:

4.      In a business context, what is meant by operations? 

5.      What are the competitive priorities faced by a typical business (service or manufacturing)? 

6.      What role does operations play in achieving these?

Case:  Wriston Manufacturing

Consider the case a reading; we will discuss the following questions in class:

1.      Why do overhead costs (Exhibit 2) vary so greatly from plant to plant in Wriston’s manufacturing network?

2.      Why have managers in the Heavy Equipment Division under-invested in the Detroit Plant?

3.      What should Richard Sullivan do with the Detroit Plant?  Justify your recommendation.

Case:  Shouldice Hospital

Consider the case a reading; we will discuss the following questions in class:

1.      Model Shouldice Hospital as a processing operation with products, attributes and resources.

2.      What are Shouldice's competitive priorities?  What kind of market have they chosen to focus on?  How does their operations strategy support their business strategy?

1.  TEXT  --   REQUIRED  or  RECOMMENDED?:

Required

AUTHOR:

Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel

PUBLISHER:

Prentice Hall

TITLE:

Managing Business Process Flows

ED./DATE:

2nd edition, 2005

2.  TEXT  --   REQUIRED  or  RECOMMENDED?:

Required

AUTHOR:

Eliyahu M. Goldratt and Jeff Cox

PUBLISHER:

North River Press

TITLE:

The Goal

ED./DATE:

2nd, 1992