Term:Summer09
COURSE #: OPNS 430

SECTION: 71 and 72

COURSE NAME: OPERATIONS MGT

INSTRUCTOR: Shin

CASEPACK (YES or NO?) : yes

Welcome to the first class of the ops core! 
Required materials available at the bookstore:

  1. Coursepack Part I: cases and readings (joint pack for all OPNS 430 sections).
  2. Coursepack Part II: overhead slides (section-specific pack)
  3. The Goal by Goldratt and Cox. Publisher: North River Press, 2nd edition, 1992 (any edition will do)
  4. Managing Business Process Flows (MBPF) by Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel. Prentice Hall, 2nd edition, 2005.

First class assignment:
Read:

  1. Textbook MBPF: Chapter 1.
  2. Case: Shouldice Hospital
  3. Start reading The Goal (there will be an assignment in the 2nd half of the class).

Be prepared to discuss the following questions:

  1. In a business context, what is meant by operations? 
  2. What are the competitive priorities faced by a typical business (service or manufacturing)? 
  3. What role does Operations play in achieving these?

Case: Shouldice Hospital.  Be prepared to discuss the following questions:

  1. Apply the process view to Shouldice Hospital: what are the key process features?
  2. What are Shouldice’s competitive priorities?  What kind of market have they chosen to focus on?  How does their operations strategy support their business strategy?

IS ATTENDANCE AT FIRST CLASS MANDATORY – YES OR NO?  Yes (they should hear the “contract” and expectations + keep their slot if there’s a waiting list)

1.  TEXT  --   REQUIRED  or  RECOMMENDED?:
Required

AUTHOR:
Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel

PUBLISHER:
Prentice Hall

TITLE:
Managing Business Process Flows

ED./DATE:
2nd edition, 2006

2.  TEXT  --   REQUIRED  or  RECOMMENDED?:
Required

AUTHOR:
Eliyahu M. Goldratt and Jeff Cox

PUBLISHER:
North River Press

TITLE: The Goal
The Goal

ED./DATE: 2nd, 1992
2nd, 1992

 

Term:Summer09
COURSE#: OPNS 438B

SECTION:

COURSE NAME: OPERATIONS MGT (Turbo)

INSTRUCTOR: Shin

CASEPACK (YES or NO?) : yes

Welcome to the first class of the ops core! 
Required materials available at the bookstore:

  1. Coursepack Part I: cases and readings.
  2. Coursepack Part II: overhead slides.
  3. The Goal by Goldratt and Cox. Publisher: North River Press, 2nd edition, 1992 (any edition will do)
  4. Managing Business Process Flows (MBPF) by Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel. Prentice Hall, 2nd edition, 2005.

First class assignment:
Read:

  1. Textbook MBPF: Chapter 1.
  2. Start reading The Goal (there will be an assignment in the 2nd half of the class).

Be prepared to discuss the following questions:

  1. In a business context, what is meant by operations? 
  2. What are the competitive priorities faced by a typical business (service or manufacturing)? 
  3. What role does Operations play in achieving these?

 

IS ATTENDANCE AT FIRST CLASS MANDATORY – YES OR NO?  Yes (they should hear the “contract” and expectations)

1.  TEXT  --   REQUIRED  or  RECOMMENDED?:
Required

AUTHOR:
Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel

PUBLISHER:
Prentice Hall

TITLE:
Managing Business Process Flows

ED./DATE:
2nd edition, 2006

2.  TEXT  --   REQUIRED  or  RECOMMENDED?:
Required

AUTHOR:
Eliyahu M. Goldratt and Jeff Cox

PUBLISHER:
North River Press

TITLE:
The Goal

ED./DATE:
2nd, 1992