TERM: Spring 2008

COURSE #:
Opns-430(TMP)

SECTION:  71 & 72

COURSE NAME:
Operations Management

INSTRUCTOR:  Wuqin Lin

CASEPACK - YES or NO?:  Yes

FIRST ASSIGNMENT: Welcome to the first class of ops! Required materials are available at the bookstore.

1. Course Pack I: Cases, readings, and overhead slides.
2. The Goal by Goldratt and Cox.
3. Textbook: MBPF by Anupindi, Chopra, Van Mieghem and Zemel.

Read: Textbook MBPF: Chapters 1 and 2
Start reading the Goal (There will be an assignment in class 7)

Read: Shouldice Hospital
            Wriston Corporation: The Detroit Plant

For the Shouldice case, consider the following questions:
1.        Model Shouldice Hospital as a processing operation with products, attributes and resources.
2.        What are Shouldice’s competitive priorities?  What kind of market have they chosen to focus on?  How does their operations strategy support their business strategy?

For the Wriston case, consider the following questions:
1.        Why do overhead costs (Exhibit 2) vary so greatly from plant to plant in Wriston’s manufacturing network?
2.        Why have managers in the Heavy Equipment Division under-invested in the Detroit Plant?
3.      What should Richard Sullivan do with the Detroit Plant?  Justify your recommendation.

IS ATTENDANCE AT FIRST CLASS MANDATORY – YES OR NO?:  No

1.  TEXT - REQUIRED or RECOMMENDED?:  Required

AUTHOR:  Anupindi, Chopra, Deshmukh, Van Mieghem & Zemel

PUBLISHER:  Prentice Hall

TITLE:  Managing Business Process Flow

ED./DATE:  2nd Edition, 2005

2.  TEXT - REQUIRED or RECOMMENDED?:  Required

AUTHOR: Eliyahu M. Goldratt & Jeff Cox

PUBLISHER:  North River Press

TITLE:  The Goal

ED./DATE: 2nd Edition or later, 1992 or later