COURSE #: TECH914

SECTION: 61

COURSE NAME:

Enterprise Technology for General Managers

INSTRUCTOR:  MARK JEFFERY

CASEPACK :  YES

FIRST ASSIGNMENT:  YES – Readings in the syllabus posted to the Course Info web site

1.  TEXT  --   REQUIRED  or  RECOMMENDED?: NONE

AUTHOR:

PUBLISHER:

TITLE:

ED./DATE: 

2.  TEXT  --   REQUIRED  or  RECOMMENDED?:

AUTHOR:

PUBLISHER:

TITLE:

ED./DATE:

 

COURSE #: Tech917

SECTION:  61

COURSE NAME: Analytical Marketing and CRM

INSTRUCTOR: Alok N Choudhary

CASEPACK (YES or NO?) : YES

FIRST ASSIGNMENT:  Read Chapter 1

1.  TEXT  --   REQUIRED

AUTHOR: Michael Berry and Gordan Linoff

PUBLISHER: Wiley

TITLE: Mastering Datamining: Data Mining techniques for Marketing, Sales and  Customer Relationship Management

ED./DATE: 2nd ED

ISBN 0471-47064–3

2.  TEXT  --    RECOMMENDED

AUTHOR: Francis Buttle

PUBLISHER:Elseview  ISBN0-7506-5502-X

TITLE: Customer Relationship management: concepts and tools

ED./DATE: 2004