CLASSROOM FACILITIES

Classrooms are equipped with the following:  Laptop connection, VCR, video projector, ethernet connection, sound speakers (for laptop, VCR, microphone), wireless microphone capability (special request), and transparency overhead projector.  Selected classrooms have an electric & network connection at every student seat or a 3/4" tape deck.  All classrooms in the Jacobs Center and Allen Center have wireless network access.  See Kellogg Classroom Equipment Summary for details on equipment in every specific classroom.  See Instructions for Kellogg Classroom A/V & Computer Equipment for detailed sign information posted in classrooms.

Laptop Connections:  All classrooms have a laptop connection which provides network connectivity, audio, and projector display.  Classroom equipment is fully consistent with Kellogg Laptop Program computers from 1998 to present.  All other laptops should be checked in advance for consistency.  Instructions for plugging in a laptop are posted in each classroom.  Please call for assistance if you need it.

Laptop Service:  Faculty and guests may request that a laptop be delivered and set up in the classroom for a class session as needed.  Classroom laptops are delivered with an external wired mouse by default. Please use our web-based Classroom Laptop Request System to request laptop service for the Jacobs Center or Wieboldt Hall. Requests for Allen Center laptop service should be made through your program facilitator. To ensure availability of equipment and assistance, a classroom laptop should be requested at least 48 hours in advance.

File Access:  Faculty can access their computer files by the following methods (in order of preference):

• Put your files on your laptop hard drive.
• Post your files to your course web directory in advance.  You may put them on your web page for display or not.  Once you are in the classroom, if a file is on your web page for display, access it by navigating to your web page.  If a file is not on display, type the full URL of the desired file into the web browser window.  The proper MS Office application will automatically launch, given that you used the default Office file extension.
• Post your files to your Kellogg network home directory (also known as your H: drive).
• For backup, bring your files on a CD, DVD, flash drive, or e-mail them to yourself as attachments.

CLASSROOM ASSISTANCE

Support Hours

• To assist faculty in the classroom, staff are on call as follows:
• Jacobs Center:  M-Th 8:00am - 9:30pm, Fri 8:00am - 5:30pm
• Allen Center:  During all executive education sessions
• Wieboldt Hall: M-Th 5-9:30pm

• Faculty should initiate a request for emergency assistance:
• Jacobs Center:  Use classroom phone to call 847-467-2200, for the Student Tech Support Center, Jacobs 163.  (Note that the Jacobs Center PA operates from Jacobs 158, 847-467-3031, but is rarely at the phone there.)
• Allen Center:  Use classroom phone to call 847-467-7041, for the Allen Center PA office, or 847-491-0000, for the Allen Center Front Desk
• Wieboldt Hall:  Use classroom phone to call  312-503-8387, for the TMP main office
• Tell the worker who answers the phone that you are a faculty member needing immediate assistance in the classroom and state the general nature of the problem   (e.g. no projector display, no network connection, fuzzy picture on VCR).  He/she will immediately radio the A/V specialist on call with a message, such as “Prof Smith needs immediate help in Jacobs 101 with the computer projector,” and request confirmation that the A/V specialist is on the way.
• The A/V specialist will come in and ask you about the problem, or wait for you to break away if class has already started.  If the classroom specialist cannot fix the problem within 5 minutes, they will ask if you would like them to bring in a portable “crash cart” with a projector, VCR, and/or laptop.  It is generally possible to bring in the crash cart within 15 minutes.

If faculty need to report a problem with classroom equipment that does not require immediate attention, they should enter a request into the KIS Service Request System, under their own name/NetID, providing the classroom # and the nature of the problem.

If faculty would like to learn more about the equipment in an assigned classroom, they are encouraged to set up an appointment with KIS

CLASSROOM EQUIPMENT MAINTENANCE

• Daily, weekly and monthly checklists are followed by AV staff assistants in each building to maintain classroom equipment as well as possible.

VIDEOCONFERENCING

Faculty may request use of our Internet-based Polycom ViewStation videoconferencing equipment in ANY Kellogg classroom in Jacobs Center, Allen Center, or Wieboldt Hall.  If your intended party also has Internet-capable videoconferencing equipment, there is no cost for videoconferencing.  If your intended party uses an ISDN line for videoconferencing, we use a Northwestern gateway to convert from IP to ISDN, and there is a significant per minute cost for videoconferencing.  Please request use of the Polycom ViewStation well in advance from the KIS FaStCATS kis-fastcats@kellogg.northwestern.edu who will assist you in determining if Kellogg's equipment is compatible with your intended party's equipment, and if applicable, providing an estimated cost.