Recovering Deleted Items in Outlook 2007

Overview

These steps will walk you through recovering user-deleted email and calendar items from the Exchange server, via either Outlook or WeMail (Outlook Web Access). Only items deleted within the past 14 days will be available for restoration. Items deleted more than 14 days prior are not recoverable.

How to Recover Outlook 2007 Deleted Items


1. Make sure you are connected to the internet. Open Outlook and connect to Exchange:



2. Click on the folder from which you deleted the email (usually the "Deleted Items" folder). Then click on Tools > Recover Deleted Items...


NOTE: If you pressed SHIFT + Delete to delete an email from a specific folder instead of putting it into the Deleted Items, you must first click on that folder and then go to Tools > Recover Deleted Items...


3. A “Recover Deleted Items” window will appear. Select the email(s) you would like to restore, and click “Restore Selected Items”:


 


Last update: June 9, 2008