Virtual Private Networking (VPN)
for Windows XP

In This Document:


Overview

VPN provides an extra level of security when connecting to Kellogg's wireless Ethernet network and allows you to access Kellogg network resources from off-campus.

VPN is pre-configured on all Kellogg Laptop Program computers. For instructions on how to connect to VPN, click here.

When to use VPN

  • When connecting to Kellogg's wireless Ethernet network. You will not be able to access the Internet or check-mail until you connect to the NU VPN server. Requiring VPN on the wireless network enhances the security of the network.

  • When sending mail from off-campus using a third-party Internet Service Provider, such as cable modem or DSL. You will not be able to send e-mail to non-Northwestern addresses -- instead, you'll see a "recipient must be in the form of user@northwestern.edu" error until you connect to the NU VPN server. Like virtually every other network on the Internet, Northwestern's e-mail servers are set to accept outbound mail only from computers on its network. So, if you try to send mail from home using the your cable modem service, your IP address might look like this: 12-251-114-26.client.attbi.com. The Northwestern mail server will reject it because it's a non-northwestern.edu address. If you use the VPN server, you'll be assigned a NU IP address such as vpn160135.vpn.northwestern.edu and your mail will go through.

  • To access research databases at Northwestern University Library from off-campus. Like the mail servers, some library research tools are restricted to computers with northwestern.edu IP addresses.

  • To connect to the Kellogg domain (home directories, file servers & printing) from home, you must first connect to NU VPN.

Adding a VPN Connection

Note: NU VPN is pre-configured on all Kellogg Laptop Program computers. If you have a Kellogg laptop, please skip ahead to Using VPN.

1. Go to the Start menu, select All Programs, then Accessories, then Communications, then New Connection Wizard. Click Next.


2. Select Connect to the network at my workplace.



3. Select Virtual Private Network connection and click Next.

4. When prompted to specify a Company Name, type NU VPN. Click Next.


5. Select Do not dial the initial connection, unless you are using a third-party ISP, such as Earthlink or MSN.

(If you are using a third-party ISP, choose it from the pull-down menu below "Automatically dial this initial connection.").

Click Next.


6. Enter vpn-public.vpn.northwestern.edu in the Host name or IP address field.

7. If you would like to create a shortcut on the desktop to the VPN server, check the box for Add a shortcut for this connection to my desktop.

8. Click Finish. Your new VPN connection is almost ready for use.

9. Right-click on the icon for your new VPN connection (if you don't have the Network Connections folder open, you can find it in the Start menu, under Connect To). Select Properties.

10. Click the Networking Tab.

11. Select L2TP IPSec VPN from the Type of VPN: drop-down menu.

12. Click OK until you have returned to the NU VPN Properties Window, and are located on the Networking tab. Please select the Security Tab. Check the Typical (recommended settings) radio button and check the Require data encription (disconnect if none).

13. Click the IPSec Settings... button. Click the Use pre-shared key for authentication checkbox. Type nuit into the Key: field. And Click OK. Then Click OK.Your VPN connection is now complete.

 

Your VPN connection is now ready for use!


Using VPN

To connect to VPN, click the Start button, select Connect To, then your NU VPN Connection.

(If you do not see Connect To in the Start menu, go to All Programs, Accessories, then Communications, then Network Connections. Double-click the NU VPN connection).

 


When prompted, enter your NetID and password.

Once you have successfully connected, you'll see the alert at right in the bottom-right corner of your screen.

If you are not able to connect, see our troubleshooting section below.


To disconnect, right-click on the NU VPN connection in the system tray (the bottom right corner of the screen). If you're not sure which of the two or three network icons is the VPN connection, hover over each until you see your NU VPN connection (as shown at right). Select Disconnect.


Troubleshooting VPN

Common problems with connecting to VPN:

  • Expired or mistyped passwords. If you're unable to connect to our VPN server, make sure your password still works elsewhere (try logging into WebMail).
  • Using a router to share a high-speed connection. These routers can typically only handle one VPN connection at a time, so if you have a roommate who's already connected to VPN, you may not be able to connect, or they will be disconnected from VPN. In this case, you may wish to install and use the Cisco VPN client, which has more robust configuration options. Instructions are available from NUIT: Installing Cisco VPN | Configuring Cisco VPN.
  • Incorrect network settings. Please make sure your settings match ours, as outlined below.

Go to the Start menu, select All Programs, then Accessories, then Communications, then Network Connections. (On some computers, a shortcut is to click the Start button, select Connect To, then Show All Connections.)

Right-click your NU VPN connection and select Properties.

First, on the General tab, make sure that you have the correct Host name: vpn-public.vpn.northwestern.edu
Next, click the Security tab. Make sure your settings match those at right. You can also click on IPSec Settings and re-enter the shared key, nuit.

If your settings match those shown above and you are still unable to connect, try double-checking your Network Configuration.

After confirming your network configuration matches our recommendations, if you are still having problems, stop by the Technical Support Center or call 847-467-2100. If we are able to connect to VPN from your computer in our office, you will need to consult your Internet Service Provider or corporate IT department.

 


Last update: June 15, 2007