Executive Education Participants
at Kellogg's James L. Allen Center
Computing Facilities Laptop Connectivity Email Connectivity Technical Support
If you would like to utilize your own email account and/or laptop computer while you are at the Allen Center, it is very important that you prepare for this before leaving home. We strongly encourage you to familiarize yourself with the following information, which is designed to help you prepare most effectively. Classrooms The Allen Center houses seven classrooms. Each classroom is equipped with an instructor laptop, computer display projector, VCR, 3/4" video tape deck, wireless microphone, and sound system. Each classroom has 802.11b wireless Ethernet access. Five classrooms have an electric connection at every student seat. One classroom has an electric and Ethernet network connection at every student seat, as well as simultaneous language translation equipment. The Allen Center is equipped with videoconferencing equipment for use in any of the classrooms. The Allen Center also has one large conference room which is equipped with portable computer equipment as required. A detailed listing of Allen Center classroom equipment is available here. Study Group Rooms The Allen Center houses 36 study group rooms. Each study group room has a desktop computer with a Pentium IV 2.26 GHz processor, 1.0 GB RAM, DVD-CDRW combo drive, diskette drive, and a locally attached printer. Participants login to the desktop computer with the Kellogg ID and password posted in each study group room. Every study group room has several Ethernet jacks available for student use. In addition, 802.11b wireless Ethernet access is available throughout the building. Participant Bedrooms The Allen Center houses 150 participant bedrooms. Each bedroom has an Ethernet jack for laptop users, as well as a phone line for voice calls or laptop modem use. Study Carrels Outside Classroom 221 The study carrels outside Classroom 221 are equipped with 2 high-speed HP LaserJet 4100 printers, several Ethernet jacks for laptop users, and a phone line for laptop users. Resource Area Outside Classroom 223 The resource area outside Classroom 223 is equipped with 2 desktop computers with a Pentium IV 2.26 GHz processor, 1.0 GB RAM, DVD-CDRW combo drive, and diskette drive. The area also includes 2 high-speed HP LaserJet 4100 printers and a photocopier. Desktop Computer Software All desktop computers in the Allen Center run the Windows XP Professional operating system and include Ethernet access to the Kellogg/Northwestern Network and the Internet. The following software applications are installed on each computer:
Internet and Printer Connectivity for Laptops Connecting to the Internet with a Laptop — Wireless Ethernet The Allen Center wireless Ethernet network covers all classrooms, group rooms, bedrooms and common areas. Instructions on how to configure your laptop to use the Allen Center wireless network are available here: Connecting to the Internet with a Laptop — Wired Ethernet Laptop users with Ethernet cards may utilize an Ethernet jack in their bedroom, a study group room, or the carrels outside classroom 221. Ethernet jacks are also installed at each seat in classrooms 221 and 223. If your Ethernet-equipped laptop is appropriately configured for our network's DHCP IP Addressing, you should be able to follow the directions below to connect it to the Internet using an Allen Center Ethernet jack. It is very important that you share this information with your company's technical support group, so they can prepare your laptop in advance as necessary. Connect your Ethernet cable into your Ethernet card and into a wall jack marked network or data. Turn on your laptop and use your web browser to see if you are already connected to the Internet. If you are not connected to the Internet, instructions for connecting Kellogg's network are available here: If you need to use a Northwestern mail relay server to send outbound email messages, you may enter the following SMTP server into your email client configuration: merle.it.northwestern.edu. Connecting to the Internet with a Laptop Modem Card Laptop users with modem cards may utilize a phone jack in their bedroom or the carrels outside classroom 221, in order to dial up to their own Internet Service Provider (employer or commercial). In your bedroom, the same charges apply to dialing from your laptop modem as from the voice phone. In other parts of the Allen Center, no charges apply but you may only dial out using a toll-free or local phone number. You should configure your modem to dial 9 to get an outside line, then to dial the appropriate external modem line. It may be helpful to include a pause after the 9 in your modem dialing. The Allen Center's area code is 847. Printing from a Laptop Laptop users may print to the high-speed printers in the study carrels outside classroom 221, by using the printer cables provided for this purpose. The study carrels outside classroom 221 have 2 HP LaserJet 4100 printers. The appropriate manufacturer/model printer drivers must have been loaded on your laptop computer. Download the driver from HP's web site.
Email Connectivity If you would like to utilize email while you are at the Allen Center, it is very important that you prepare for this before leaving home. Employer Email Accounts If your email account resides on your company’s email server, you should request assistance from your company’s technical staff before you come to Kellogg. If you are using a laptop computer with a modem card, we suggest that your technical support staff configure the appropriate phone number and settings into your laptop. Be sure to ask if your company has a toll free modem access number. Toll free area codes include 800, 888, and 777. If you are using a laptop computer with an Ethernet card, we suggest that your technical support staff ensure that it is configured appropriately based on the information above on Internet Connectivity. Some of our participants have been unable to reach their company email account from off-site due to firewalls or other restrictions in place on their company’s servers. If your company has such restrictions, we suggest that you work with your technical support staff to determine if they will be able to allow you to connect from Kellogg. Commercial Email Accounts If you use a commercial email provider (e.g. Earthlink, AOL), you should contact them to request a toll free access number for Illinois or a local access number for the Chicago metropolitan area. Dialing a domestic or international long distance phone number to check your email can become quite expensive. If you connect your laptop to the wired or wireless networks at the Allen Center, you may be able to check your email without using your modem. Consult your email provider for assistance. Web-based Email Accounts You may wish to set your employer or commercial email account to forward to a web-based free email account while you are at the Allen Center, if you would otherwise encounter technical difficulties or high phone costs. This will allow you to use a web browser on any of the Allen Center's desktop computers to send and receive email. Numerous companies offer web-based free email accounts that can be accessed using a web browser on any computer with Internet access. Generally, these companies provide you with an email address, space on their servers to hold your email, and the capability to send and receive email messages through a special web page designed for that purpose. They may also provide other services such as email account forwarding. Two of the more well-known companies are MSN Hotmail (www.hotmail.com) and Yahoo ( www.yahoo.com). You can get more information about web-based free email accounts at www.emailaddresses.com.
Technical Support In Advance If you are bringing a laptop computer with you, we strongly recommend that you share this information with your company's technical support group so they can prepare your laptop as appropriate. Allen Center technical support staff can assist you with basic laptop connectivity, but are unable to provide technical support for your laptop computer. We will be happy to refer you to a local computer service vendor for laptop technical support if necessary. If your company's technical support staff have any questions, they should email exed-computing@kellogg.northwestern.edu for further information. If you have any other questions about computing at Kellogg, please feel free to send an email to exed-registrar@kellogg.northwestern.edu. On Site If you need technical assistance with our computer facilities while you are at the Allen Center, please notify your program manager or the front desk staff to request assistance. The Executive Education Technical Support Office is located in Allen Center Room 154. |
