Case Number: 5-208-255, Year Published: 1996, Revision Date: January 27, 2010
HBS Number: KEL428
Nonprofit Board Governance, Fundraising, Healthcare, Nonprofit Management, Founder’s Syndrome
This case describes a community-based healthcare clinic and the issues facing the management and board of directors. The issues raised are common problems faced by all types of nonprofit organizations: insufficient fundraising and marketing policies to guide board decision making, confusion over staff and board roles in decision making, poorly thought-out bylaws that contribute to the confusion over board and staff roles, the challenge of harnessing the diverse backgrounds and opinions of a community-based board of directors, and lack of sound financial planning.
The Whitney Clinic case identifies common pitfalls in board governance and includes a roleplay to help students understand the difficulties inherent in implementing the basics of good governance.
Return to Search Results